E-bill
E-bill is a revolutionary electronic bill
querying service from Kenya Power. It allows you to check your
electricity account balance and bill due date any time, by SMS or
e-mail.
It’s that easy. Let your mobile phone or e-mail do it for you.
How E-bill Works
E-bill SMS Service
The E-bill SMS service allows you to query your
electricity account balance and bill due date using your mobile phone.
Follow these easy steps:
1. Open a new SMS message.
2. Type the first part of your account number in the message field. For example, if your account number is 998877-01, just type 998877.
3. Send this message to 5551.
2. Type the first part of your account number in the message field. For example, if your account number is 998877-01, just type 998877.
3. Send this message to 5551.
4. In a few seconds you will receive an automatic reply with your account balance details.
This service works for Kenyan networks. It is charged at Kshs. 5/- above the normal SMS rates.
E-bill e-mail Service
The E-bill e-mail service enables you to check your
electricity account balance and bill due date via e-mail. Here are the
simple steps to follow:
1. Open a new e-mail message.
2. Type the first part of your account number in the subject field. For example, if your account number is 998877-01, just type 998877.
3. Email the blank message to bill(at)kplc.co.ke
2. Type the first part of your account number in the subject field. For example, if your account number is 998877-01, just type 998877.
3. Email the blank message to bill(at)kplc.co.ke
Within a few minutes you will receive an automatic reply with your account balance details and payment due date.
It is important to key in the correct account number
and follow the procedure of sending the message in order to get a
positive response. Also note that despite the introduction of E-bill
services, your detailed electricity bill will continue to be dispatched
through your postal address.
What about the prepaid services.
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